You are a yearly subscriber

First verify on desktop that you are logged to the right account.

If the problem still occurs, please contact us at [email protected].

You are a monthly subscriber

First verify on desktop that you are logged to the right account.

Then verify that your payment did not fail for the month’s billing period.

If the problem still occurs, please contact us at [email protected].

You are a company

If you already have a Flim account, please first verify on desktop that you are logged to the right account. If the problem still occurs, please contact us to [email protected].

If you do not have an account yet but your company does, you should know that an internal manager of your company manages accounts, so contact us at [email protected] and we will send you the address of your company’s manager account.